Frequently Asked Questions

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Yes. Greater Living Home care is a state approved and licensed home healthcare agency in the state of Georgia. We are obligated to follow the law and be properly licensed by both local and state rules.

We only hire people who have passed a series of pre-employment tests to see if they are reliable, honest, and uphold exceptional integrity. Anyone working for Greater Living Home Care must pass a comprehensive criminal background check. References, both professional and personal, are verified. Additionally, we maintain a drug-free workplace. Each of our staff possesses verified current automobile insurance and is covered by workman’s compensation insurance. Social Security and I-9 verification are completed.

If you or your loved one is interested in our services, simply give us a call at 912-446-5838. We will schedule an in-home assessment or meeting with you and your family at a time that is convenient for you and your family to establish individual requirements and develop a detailed care plan. One of our experienced registered nurses will do the free initial assessment.

No. There is no payment due upfront for services. If you or your loved one is under age 21 and is eligible for the GAPP program, no payment will ever be due since it is a program that is paid for through Medicaid. If you are seeking private care, payment would not be due until after the initial assessment and matching of the caretaker has been established.

One of the things that sets us apart is that we have a one-hour minimum for each visit. Also, it is possible to extend the work hours and days up to full time, 24 hours a day, 7 days a week if the need arises. We provide a personalized approach and will always do what is in the best interest of our clients and families.

No. Unlike some companies, Greater Living Home Care does not lock you into a long-term contract. You are only charged for the actual hours that one of our caregivers is in your home. You will need to sign a Service Agreement showing our commitment to provide the services you need and the days and times you choose. As needs may change, our nurse will always be available to reassess our clients and provide advice for changes in care. You can change or stop service at any time with no penalties.

All applications for services are reviewed by the Department of Community Health’s medical review team. After receiving the information Greater Living Home Care collects during our client intake process, the medical review team will review this information to determine all approvals or denials. Because Greater Living Home Care has extensive experience in this process, we currently have a 95% approval rating for applicants that we have pre-qualified during our initial phone consultation for services. However, Greater Living Home Care makes no guarantee of approval of services.

The Department of Community Health’s medical review team will make the final decision regarding the number of hours approved for services. The number of hours approved are dependent upon your child’s medical necessities and activities of daily living (ADL) needs.